{"jobs":[{"data":{"slug":"13836","language":"en-us","languages":["en-us"],"client_code":"ice","req_id":"13836","title":"Sales Executive, Pricing & Analytics","description":"Job Description<br><br><p><strong>Job Purpose</strong></p><p>A vacancy exists for a Sales Executive to join the Pricing & Analytics sales organization. The role’s primary remit is to drive sales and client growth for Pricing & Analytics propositions in the Middle East & African region.</p><p><strong> </strong></p><p>The Sales Executive will take responsibility for selling the Pricing & Analytics (P&A) suite of propositions. The candidate will work to ensure that an assertive and balanced new business sales effort is maintained with each client and prospects. The successful candidate will have a “hunter” type of profile and a background with emphasis on opening up new business within the existing and new accounts within the vendor space. 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You will provide direct support to engineering, IT, and business teams to minimize disruption impact while simultaneously assisting with developing and maintaining the plans, assessments, and exercises that ensure ICE can sustain critical operations through any scenario.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">This is a 24x7 environment; the position may require weekend scheduling and shift flexibility.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><strong>Responsibilities</strong></p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><em><strong>Operations & Incident Management</strong></em></p><p style=\"margin: 0px; padding-left: 40px;\">• Own incidents end-to-end: communication, escalation, follow-up, and root-cause analysis (RCA) documentation.</p><p style=\"margin: 0px; padding-left: 40px;\">• Quickly assess incidents and provide management with well-conceived short- and long-term service restoration actions.</p><p style=\"margin: 0px; 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remediation actions.</p><p style=\"margin: 0px; padding-left: 40px;\">• Maintain plan repositories, contact lists, and exercise records; prepare post-exercise reports and readiness summaries for stakeholders.</p><p style=\"margin: 0px; padding-left: 40px;\">• Provide operational support during actual continuity events, including communications, escalation tracking, and incident documentation.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><em><strong>Training, Documentation & Awareness</strong></em></p><p style=\"margin: 0px; padding-left: 40px;\">• Assist in training employees on emergency response procedures, continuity protocols, and incident escalation paths.</p><p style=\"margin: 0px; padding-left: 40px;\">• Prepare and maintain troubleshooting guides, escalation runbooks, and procedural documentation for both operational and BC scenarios.</p><p style=\"margin: 0px; padding-left: 40px;\">• Support awareness programs that keep business units informed of their 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architecture standards.</li><li>Lead audits, security assessments, questionnaire responses, and remediation planning</li><li>Oversee integrations between mortgage platforms and enterprise applications</li><li>Facilitate executive governance meetings, project status reporting, and stakeholder communications</li><li>Drive continuous improvement in delivery processes, release management, and operational efficiency</li><li>Partner with clients to develop data strategies that connect mortgage servicing operations to business outcomes, improving visibility, reducing risk, and enabling smarter decision-making</li><li>Translate complex data and integration concepts into clear, actionable business conversations for client leadership and internal stakeholders</li><li>Serve as a bridge between ICE’s data engineering, product, and client services teams to ensure client data and technology needs are understood, prioritized, and delivered</li><li>Provide strategic recommendations on best practices, regulatory considerations, and technology changes, positioning clients for long-term operational success</li><li>Consult directly with client executives and may travel to client sites to facilitate strategic discussions and drive project alignment</li><li>Manage stakeholder communications across multiple organizational levels, translating between executive strategy and technical implementation</li><li>Performs other related duties as assigned</li></ul><p> </p><p><strong>Knowledge and Experience</strong></p><ul type=\"disc\"><li>Computer Science or Information Technology, or related bachelor’s degree, or equivalent experience</li><li>Experience with APIs, microservices, SaaS platforms, AWS, Azure, SQL</li><li>Demonstrated ability to act as a trusted advisor to executive-level stakeholders</li><li>Strong communication and presentation skills with the ability to translate technical concepts into business language</li><li>Excellent organization, prioritization, and project management skills</li><li>Strong ownership mindset with the ability to operate in high-pressure, client-driven environments</li><li>Exceptional customer service and relationship management skills that build high levels of trust and satisfaction with internal and external clients at all levels</li><li>Ability to travel up to 10%</li></ul><p> </p><p><strong>Preferred Knowledge and Experience</strong></p><ul type=\"disc\"><li>Technical and Integration Skills</li><li>Working knowledge of JavaScript, Microsoft .NET, and web-based application architectures.</li><li>Cybersecurity frameworks (SOC 2, ISO 27001, PCI, NIST, FFIEC).</li><li>IAM/SSO (SAML, OAuth, OIDC), encryption, DevSecOps, API security, network/cloud security.</li><li>AI and Analytics</li></ul> Intercontinental Exchange, Inc. is an Equal Opportunity Employer. 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options traded on ICE Futures U.S. markets, and provide guidance to market participants based on their dynamic needs.  You must be professional, proactive, analytical, able to collaborate with others and create efficient, innovative approaches to gathering and analyzing data, and communicate clearly and concisely.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Develop substantive knowledge of Exchange’s rules and CFTC regulations</li><li>Stay informed on relevant Federal regulations, policy and developments</li><li>Develop knowledge of commodity markets, particularly related to energy, financial & agricultural markets</li><li>Monitor the relation between cash commodity fundamentals and the futures market, particularly in energy and agricultural markets</li><li>Work with large, complex data sets</li><li>Research data from a variety of real time and post trade systems to identify abnormalities or potential rule violations</li><li>Document detailed analyses of trading activity</li><li>Conduct investigations of potential rule violations by obtaining testimony, compiling records and drafting investigative reports for presentation to disciplinary committees</li><li>Build relationships with market participants and provide guidance on Exchange rules</li><li>Improve common processes to find efficiencies</li><li>Collaborate with others on technology and systems to enhance operational processes</li></ul><p> </p><p><strong>Knowledge and Experience</strong></p><ul><li>Bachelor’s Degree in Economics, Finance, Math or Juris Doctorate</li><li>Strong analytical and communication skills</li><li>Familiarity with futures markets, commodities and trading</li><li>Familiarity with data analytic tools is a plus</li><li>Exceptional written and verbal communication skills</li><li>Self-starter who can prioritize and meet deadline pressure</li><li>Comfortable working in a fast paced, high stress environment</li><li>Ability to communicate with market participants, federal regulators and executive management</li><li>Knowledge of futures exchange operations, trading, risk management or regulations</li></ul><p> </p><div><p><strong><span xml:lang=\"EN-US\" data-contrast=\"auto\">New York Base Salary Range</span><span data-ccp-props=\"{}\"> </span></strong></p></div><div><p><span xml:lang=\"EN-US\" data-contrast=\"auto\">The expected base salary for this role, if located in New York, is between $70,000 - 90,000 USD.  The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.</span><span data-ccp-props=\"{}\"> </span></p><p> </p><div><p><strong><span xml:lang=\"EN-US\" data-contrast=\"auto\">Illinois Base Salary Range</span><span data-ccp-props=\"{}\"> </span></strong></p></div><div><p><span xml:lang=\"EN-US\" data-contrast=\"auto\">The expected base salary for this role, if located in Illinois, is between $60,000 - 80,000 USD.  The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.</span><span data-ccp-props=\"{}\"> </span></p><p> </p></div></div> Intercontinental Exchange, Inc. is an Equal Opportunity Employer. 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margin-top: 0in;\"> </p><p style=\"margin-bottom: 0in; margin-top: 0in;\"><strong>Responsibilities</strong></p><ul style=\"margin-top: 0in;\"><li style=\"margin-bottom: 0in; margin-top: 0in;\">Follow team guidelines for quality and consistency within the design and development phases of the application(s)</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Independently handle project activities related to builds and deployments.</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Create software tests, verify the functionality and quality of the software.</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Create design documentation for new software development and subsequent versions.</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Provide support for production applications as issues arise during and after business hours.</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Provide support for deployments during maintenance windows.</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Identify opportunities to improve and optimize applications.</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Work with product management in understanding new requirements.</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Follow company software development processes and standards.</li></ul><p style=\"margin-bottom: 0in; margin-top: 0in;\"> </p><p style=\"margin-bottom: 0in; margin-top: 0in;\"><strong>Knowledge and Experience</strong></p><ul style=\"margin-top: 0in;\"><li style=\"margin-bottom: 0in; margin-top: 0in;\">Bachelor ‘s degree in Computer Science or related field</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">5+ years professional software development experience using Core Java</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Strong understanding of data structures and algorithms</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Good understanding of object-oriented design and usage of commonly used design patterns</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Expertise in Core Java multi-threading, collections, JVM, Garbage collection</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Experience with Spring framework, REST, JPA, RabbitMQ</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Expertise in architecting and designing event driven distributed systems.</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Bash, PERL or any other scripting experience</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Strong communication skills, including technical writing (comfortable talking to technical and non-technical customers)</li></ul><p style=\"margin-bottom: 0in; margin-top: 0in;\"><strong>Preferred Skills</strong></p><ul style=\"margin-top: 0in;\"><li style=\"margin-bottom: 0in; margin-top: 0in;\">Practical experience leveraging agentic AI tools (e.g., Copilot, Claude Code) within the software development lifecycle is preferred</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Experience with service-oriented architecture is preferred.</li><li style=\"margin-bottom: 0in; margin-top: 0in;\">Experience in Financial Services or Fintech is preferred.</li></ul> Intercontinental Exchange, Inc. is an Equal Opportunity Employer. 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